Last Updated: January 2026
ITG Computer & Network Services (“ITG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, services, and communications, including SMS text messaging.
INFORMATION WE COLLECT
We may collect the following information:
- Name and business name
- Phone number
- Email address
- Account and service-related information
- Information voluntarily provided via phone, text message, email, or web forms
- Technical data such as IP address, browser type, and website usage analytics
HOW WE USE YOUR INFORMATION
Your information is used strictly to:
- Provide IT services and technical support
- Communicate regarding service requests, scheduling, and account activity
- Respond to customer inquiries
- Process billing and payments
- Maintain security and service integrity
- Comply with legal and regulatory requirements
We do not sell or rent personal information.
SMS / TEXT MESSAGING POLICY
ITG Computer & Network Services uses SMS text messaging solely for customer support and account-related communications.
Consent & Opt-In:
- We communicate via text message only with existing customers
- In most cases, customers initiate SMS communication by texting us first
- By texting our business number, you provide consent to receive service-related text messages
Message Content:
Support responses, service updates, scheduling, confirmations, or account notifications.
Message Frequency:
Message frequency varies based on customer interaction.
Fees:
Message and data rates may apply.
Opt-Out & Help:
Reply STOP to opt out at any time.
Reply HELP for assistance.
DATA SHARING
We may share information with trusted service providers or legal authorities when required. All providers are required to protect your data.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards to protect your information.
COOKIES
Our website may use cookies or analytics tools. You may disable cookies in your browser settings.
YOUR RIGHTS
You may request access, correction, or deletion of your data, subject to legal requirements.
CHANGES TO THIS POLICY
We may update this policy periodically. Changes will be posted with a revised effective date.
CONTACT US
ITG Computer & Network Services
Email: service@itgcns.com
